Asia Pacific and Oceania. Choose a different product series. This product cannot be identified by Serial Number alone. Select all Deselect all. Gee I could have sworn I wrote those directions at least 20 times on this site over the last few years. Javascript is disabled in this browser.

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This process can take several minutes depending on the number of warranties being checked. Already have an HP account?

HP LaserJet 3380 Scanner Error

Select the desired files and choose ‘Download files’ to start a batch download. Didn’t know many has the same problems too. Privacy Policy Terms of Use.

Remove selected files Download files. Please return to the product information lasrjet and verify the numbers provided or try again later. Warranty removed from product: Unable to determine warranty status. This product was sold by a reseller.

Gee I could have sworn I wrote those directions at least 20 times on this site over the last few years. The list of recommended drivers for your product has not changed since the last time you visited this page.


HP LaserJet All-in-One Printer User Guides | HP® Customer Support

Follow this checklist to stop these prints: HP is compiling your results. Product sold without warranty: See your browser’s documentation for specific instructions. It matches the product: ,aserjet Virtual Agent is currently unavailable. Please enter a Product Number to complete the request. How does HP install software and gather data?

We are unable to determine your warranty status for the product and serial number provided. Remove the screw and remove the plastic piece and then remove the strip of glass. Modify your browser’s settings to allow Javascript to execute.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? HP in my experience has the most problems in a scanner printer.

Please verify your product is powered on and connected, then try again in a few minutes. Any warranty support needed would be completed by the reseller that sold the product. There is one thing you can do which MAY fix the problem. Cleaned it well, cleaned the glass the best I could, and it worked! But yeah most the time just cleaning it really good will do the trick.


This could take up to 3 minutes, depending on your computer and connection speed. Please try again shortly. HP Download and Install Assistant. Solution and Diagnostic Data Collection. Europe, Middle East, Africa.